Face-to-face Training: «Conflict Resolution and Problem-Solving Skills for Manager» 📅 Date of Training: 📌 3-4 February 2023 ✍️ Course Objective . To facilitate the trainees in thinking critically for bringing solutions to the multi-dimensional organization conflicts and problems; . To make participants understand the roots of conflicts and problems in the organization and workplace in a timely manner; . To identify and solve conflicts and problems in the organization and workplace quickly and effectively; and . To boost conflict resolution and problem-solving capabilities for managers/leaders on conflict resolution and problem-solving skills, as well as develop the skills and knowledge they need to become effective managers, leaders and create a more positive and productive work environment. More for their team... Members and institutions. 🎯 Learning Outcome: . Use conflict and problem analytical theory to Identify and analyze conflicts and problems effectively. . Understand conflict resolution and problem-solving circle, fundamental principal and apply it effectively. . Explore steps involved in the conflict resolution and problem-solving process that most fit to the situation. . Develop and implement creative solutions to conflicts and problems in the workplace. . Monitor the resolution process and outcome. . Utilize the win-win solution framework to maintain benefit to team and institution. . Sharp conflict resolution and problem skills to step up to next level position.

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ទាញយកឯកសារជាទម្រង់ PDF